A good apology can clear the air. A bad apology will make everything worse. Learning how to make a good apology is a relationship-saver. But nobody tells us how to do these things. I guess that’s why most of us are not very good at apologies! What a shame! We dig into to-do’s and to-dont’s on this episode. If you’re like us, you will discover that you have some apology habits that need an upgrade.
Email us with an example of an apology that DID or DIDN’T work for you.
Resource: Harriet Lerner’s book, Why won’t you apologize?
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